Get your Food Safety Supervisor certificate.

Yes. You’ll gain the nationally recognised units SITXFSA005 (Use hygienic practices for food safety) and SITXFSA006 (Participate in safe food handling practices), issued by Melbourne Tech Institute (RTO #45799).

Yes — this is the complete Food Safety Supervisor package. SITXFSA005 covers what many providers call Level 1 (food handling & hygiene) and SITXFSA006 covers Level 2 (safe food handling & supervision). You get both levels in the one $129 course — nothing extra to buy.

No — be careful here. Free programs like DoFoodSafely are a helpful introduction, but they are not accredited and do not make you a Food Safety Supervisor. To meet Food Safety Standard 3.2.2A, your FSS training must come from a registered training organisation (RTO). Ours is a registered training organisation issuing the nationally recognised certificate for $129. Read our full guide on free vs accredited courses →

Many students do — the course is self-paced and most people take about 6–8 hours. Your certificate is then issued within one business day of finishing your assessment.

Yes. The course is built mobile-first, so it works properly on a phone, tablet or computer. No app to download and no password to remember — just open your sign-in link and pick up where you left off on whatever device is in front of you.

If the course relates to your current job (for example, you work in hospitality or food retail), the fee may be tax-deductible as self-education. Check with your accountant or the ATO for your situation.

Under Food Safety Standard 3.2.2A, most Australian food businesses must have at least one trained Food Safety Supervisor. Check your state or local council for specific requirements.

The course is 100% online and self-paced — most students take about 6–8 hours, and many complete it within a day. Your certificate is emailed within one business day of the last piece landing — that means your assessment and your observer’s confirmation both being in.

The qualification is nationally recognised across Australia. If you work in NSW, you’ll also need the NSW Food Safety Supervisor certificate — tick one box at checkout to add it (+$35 — includes the $30 NSW FSS Certificate issue fee and $5 postage). Nothing else to fill in later.

The NSW Food Safety Supervisor certificate is issued by the NSW Food Authority, not by us — we’re an approved provider (approval no. 88522) and we’re required to issue it within 10 working days of you being assessed as competent. Once it comes through, we email it straight to you and it’s also there to download any time in your course under My certificates.

No prerequisites and no prior experience required — anyone can enrol. Two things you will need before your certificate can be issued: a USI (free, about 5 minutes at usi.gov.au), and someone who has seen you handle food to confirm it online. Never worked with food before? See the question below — we have a pathway for you.

You are still welcome. Part of this qualification has to be shown, not just answered — that is a national requirement for every provider, not an MTI rule. There are two ways to do it. 1. Ask anyone who works with food and has seen you handle food — at your job now, a job you had before, or somewhere you have volunteered. They do not need to be a Food Safety Supervisor. We email them a 5-minute form. 2. Or do a 20-minute video session with our assessor (+$49) at a place where real food work happens — your workplace, a friend’s cafe, or a community or commercial kitchen. (A home kitchen doesn’t meet the assessment rules, which call for a commercial-style bench, refrigeration and a designated handwashing sink.) You arrange the place yourself — we can’t book a venue for you, so line it up first. Then pay for the session online, and we email you within one business day to book a time. Not sure which suits you? Ask us before you enrol and we will tell you honestly.

A USI (Unique Student Identifier) is your personal education number for all nationally recognised training in Australia — you need one before we can issue your certificate. It is free, takes about 5 minutes, and you create it yourself at usi.gov.au — it is a government service, so we do not create or register it for you. You will need one form of Australian ID (driver’s licence, Medicare card, Australian passport, birth certificate, citizenship certificate or ImmiCard), and the name and date of birth you enter must match that ID exactly or it will not verify. A birth certificate extract or commemorative certificate is not accepted. You only ever need one USI and you keep it for life.

Don’t create a second one — you only ever have one USI. Go to usi.gov.au, choose “Forgotten USI”, and retrieve it using the email address or mobile number you originally registered with. If you have done any nationally recognised training or study in Australia in roughly the last ten years, you almost certainly already have one. It is not printed on your receipt or invoice, and it is not something we issue. Still stuck — no Australian ID, overseas, or the site won’t verify you? Contact us and we’ll point you in the right direction.

You enrol and pay securely online by card — and you’re covered by our money-back guarantee. If you work in NSW and also need the NSW certificate, tick one box at checkout to add it (+$35 — includes the $30 NSW FSS Certificate issue fee and $5 postage).

You have 30 days from enrolling. If you’re not satisfied, email [email protected] and tell us what went wrong — we’ll refund you in full, and we process it within 72 hours. No admin fee, no cancellation fee, and no form to fill in.

You’ll learn safe food handling, temperature control, preventing contamination, cleaning and sanitising, personal hygiene, hazard control and your legal responsibilities under Food Safety Standard 3.2.2A.

Two parts. Online — short knowledge questions and a final exam, at your own pace, with up to five attempts at each and no re-sit fee. Practical — someone who has seen you handle food confirms it on a short online form we email them (about 5 minutes, on their phone). You do not print, sign or upload anything. If you have nobody to ask, message us and we will arrange a 20-minute video session with our assessor instead (+$49).

You need 80% to pass each quiz and the final exam. If you don’t get there, there’s no penalty and no re-sit fee — review that module and try again. You get up to five attempts at each, and every attempt draws a slightly different mix of questions. If you ever use them all, get in touch and we’ll help you work out the next step.